We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How do I add 30 min increments to the buffer time before and after a service?
Also, our hours of operation are 8AM - 5:30PM. I can't figure out how to do anything other than hours. There's no 30 min option here either.
Hi Bart,
Thank you for your purchase.
You can set the bugger after and before a service when you edit the service (attachment)
As for the hours, you can set the Default Time Slot Step: 30min in Amelia Settings-> General settings ( attachment 2) just set the time slot step to 30min.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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