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  Public Ticket #2017825
Customer booking
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  • Dave Wilks started the conversation

    When making a booking as an Amelia Customer when I log into the back end it doesn't show the customers appointment in the calendar however it shows the appointment when logged in as an admin. I've already checked what the roles can view and calendar and appointments are both checked for Amelia customer. I'm not too sure what the problem is.

    Thanks a lot.

  •  2,572
    Aleksandar replied

    Hello Dave.

    Thank you for your purchase.

    Can you, please, take a look at the "Appointments" and see if you have the correct date range set:

    3850746284.png

    If so, can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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