Can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hi there,
I changed the pricing for my workshops under the Amelia services tab, yet when making a booking the old prices still appear.
Already cleared my browser cache, and wordpress cache.
What can cause this to happen, and how to solve it?
thank you,
kind regards,
Rick Claassen
Hi Rick Claassen,
Thank you for your purchase.
Can you please tell me what are the new prices
As I can see for the
WORKSHOPSERIES: RESTORE YOUR WORLD, FAST. #1: THE BASICS is €32.00
and for
WORKSHOPSERIES: RESTORE YOUR WORLD, FAST. #2: ENVISION YOUR WORLD is €59.00
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan,
The new prices for both the workshops are €65.00
Best,
Rick
HI Rick,
Ok.
Can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Rick,
Very strange.
Can you please try to clear the cache for your site to see if the issue is gone.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
I've done that before I posted this ticket.
So that can't be it.
What i'm going to do is to totally remove the services,
Enter them again as if it where new services.
Guess that will fix the problem for now, although we didn't really solve it.
Alas I have a deadline, my marketing goes live in a few hours, so it has to work by then.
Thanks for your help,
Rick
Hi Rick,
This is very strange that the prices are not changed after you change it in the backed.
Maybe the old price is saved in the database and it is not changed for some reason.
Let me know the result.
I also tried to reproduce the issue on my side and our dev and demo sites https://wpamelia.com/demos/ but everything is changing like it should.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables