Recently purchased (today actually) wpDataTables and this plugin just doesn't work.
Clicking the "browse" button to select a file won't work
Manually entering a table doesn't work
Creating a live connection to a .csv or Google Sheet doesn't work
I don't want to use any of the SQL connections because I don't trust your plugin's security with sensitive information like how to access our company's database.
It would be great if someone could help figure this out. If not I have to insist on a refund.
These issues usually occur when there's a conflict with either the theme you're using or another plugin you have installed. For troubleshooting purposes, can you change the theme and try again? If the issue is still present - deactivate all plugins except for wpDataTables, and try again - it should work this time. If it does, start activating the plugins one by one, and after each activation refresh the page to see if the issue is back. When it reoccurs, you will have fond the plugin causing the conflict.
Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue on our side, to be able to find the source of the problem, especially when the plugin or theme is not familiar to us.
As for creating the table manually - does it allow you to do anything, or when you click on a drop-down nothing happens?
If it's the latter, there is probably a conflict with the bootstrap.js files.
Please go to wpDataTables main Settings on your wp-admin page. You'll see Include full bootstrap front-end and Include full bootstrap back-end. Disable both sliders, hit Apply and refresh your page.
Hey,
Recently purchased (today actually) wpDataTables and this plugin just doesn't work.
I don't want to use any of the SQL connections because I don't trust your plugin's security with sensitive information like how to access our company's database.
It would be great if someone could help figure this out. If not I have to insist on a refund.
Best,
Jake
It's been "loading" now for 10+ minutes.
Hello Jake.
Thank you for your purchase.
These issues usually occur when there's a conflict with either the theme you're using or another plugin you have installed. For troubleshooting purposes, can you change the theme and try again? If the issue is still present - deactivate all plugins except for wpDataTables, and try again - it should work this time. If it does, start activating the plugins one by one, and after each activation refresh the page to see if the issue is back. When it reoccurs, you will have fond the plugin causing the conflict.
Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue on our side, to be able to find the source of the problem, especially when the plugin or theme is not familiar to us.
As for creating the table manually - does it allow you to do anything, or when you click on a drop-down nothing happens?
If it's the latter, there is probably a conflict with the bootstrap.js files.
Please go to wpDataTables main Settings on your wp-admin page. You'll see Include full bootstrap front-end and Include full bootstrap back-end. Disable both sliders, hit Apply and refresh your page.
Please let me know.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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