We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I am interested buying this plugin, I have few question on it.
1) Is the plugin mobile responsive?
2) when I tried your demo site on the mobile, the one issue I found was when selected dates and time slot the page doesn't automatically scrolls down to next step.....
this is a big issue as users never now if there are new info displayed or to follow as they are out of view.
is there a solution for this ?
Hi Shehbaz,
Thank you for your interest in our plugin.
1) Yes it is mobile responsive, you can try our demo on mobile.
2) Yes, we are aware of this issue, and we will give our best to fix it as soon as possible, it is forwarded to our team.
If you are interested I could inform you once we fix it?
Best regards.
Hi
If you can inform me when this is fixed it be great.
Are we talking about months or weeks for the fix? as 80% of the users access website via mobile device and this issue was very apparent from the demo outset .
thanks
thankHi Shehbaz,
I will certainly inform you once we fix this. It will be very soon.
Best regards.
Sorry last question please, Can I have date and time set for a course (so users don't have to select as its one off course)?
Thanks
Hi Shehbaz,
Unfortunately not at the moment, but we are currently working on the Event Booking feature and with it you will be able to just create course as event and show it on the Event list. It will probably be in the same update as this fix, however because it is one of the largest features we cannot precisely say when, but we are doing our best to be as soon as possible.
Best regards.