A couple of hours ago I couldn't see my future bookings on the backend Amelia calendar. I can see bookings on individual employee except for one. Whenever that one employee is "enabled", all of the bookings are gone except for the ones that were yesterday. What's happening and what can I do?
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
The strange thing is that we are not able to reproduce it on our dev sites.
It looks like the issue is when the current week is selected and when you reload the page it is only displaying the appointments for 1 day. If you use the month view do you still have the same issue.
Very strange indeed. Did you also notice that when one particular employee was selected (one by one) the appointments disappeared again? I'm really unsure what to do in this situation.
Hey!
A couple of hours ago I couldn't see my future bookings on the backend Amelia calendar. I can see bookings on individual employee except for one. Whenever that one employee is "enabled", all of the bookings are gone except for the ones that were yesterday. What's happening and what can I do?
Best regards,
Caroline
Hi Caroline,
Thank you for your purchase.
Do you maybe have a screenshot of this issue so I can take a look and understand it better.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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The first one is of all employees, and the second is of selected employees. When all selected, none of the future bookings are shown.
HI pelonorway,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
HI pelonorway,
Can you just send me the link of your site where I can login.
Thank you.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi pelonorway,
OK I can see the issue on your site,
The strange thing is that we are not able to reproduce it on our dev sites.
It looks like the issue is when the current week is selected and when you reload the page it is only displaying the appointments for 1 day. If you use the month view do you still have the same issue.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
Very strange indeed. Did you also notice that when one particular employee was selected (one by one) the appointments disappeared again? I'm really unsure what to do in this situation.
Best regards,
Caroline
Hi Caroline,
Yes, sometimes it behaves in one way and when you change something it acts completely different.
I forwarded this to my team so they can investigate further what may cause the issue.
Sorry for any inconvenience.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables