Hi there! I purchased wpdatatables full version. I wish to ask that what if someone gets the zip file of my plugin and purchase code and try to activate it on his/her domain. Will it deactivate the plugin and its functionalities on my live domain/website. Need help as soon as possible. Thanks.
Actually, I installed wpdatatables in my friend's wp dashboard and activated it. It worked fine there and tables which I created were showing on his domain/webpages.
So why is that? I mean I purchased the basic plan for wpdatatables. It should work on only one domain.
The installation files are in that .zip folder and you can install it, but you won't be able to activate it on that other installation. Per our licensing policy doing this is not allowed. We could've made the plugin unusable until you activate the product, but we chose not to do that because if people who purchase the plugin decide to unsubscribe from it, they wouldn't be able to use it after one year passes.
You can activate the plugin through the dashboard, and use it - yes. The plugin will work without activating it through the purchase code, but those installations will not receive any auto-updates, and this would be breaking our terms and conditions, which state:
Except as explicitly permitted under these Terms, the Content may not be used or made available to others for any purpose or in any way, shape, or form. “One website/site”, for the purpose of these Terms, shall mean one WordPress installation, and either one domain name or one subdomain name (not both).
If you want to use the product on multiple domains, we can offer upgrading to Pro or Developer license. Auto-update will work only for one domain, and if we notice licensing abuse we hold the right to revoke the license.
Except for the foregoing description of Permitted Dissemination to Sublicensees you are prohibited from disseminating the Content in any way, and you may not allow any third-party to access or use it for any purpose whatsoever.
The Software may be provided with a verification License Key. This key enables TMS to verify, classify, and ensure beyond reasonable doubt that your Subscription Plan and license are indeed yours, that you can receive timely TMS support services and software updates, and that you are provided access to the TMS library. The License Key also ensures our ability to monitor compliance with these terms within the scope of the purchased Subscription Plan.
I get it now. Actually I've already activated it on one wordpress dashboard. The thing is my professor wanted it. I'm sorry I didn't knew the licensing policy. Please I need to use this plugin for my project. I'm making my FYP through it. Will the plugin be revoked by your company now?
I haven't share the purchase code with anyone. Also I've deactivated it from one dashboard and I think my professor haven't used it yet. I'll try that he doesn't but if he does use it. Kindly don't revoke the license. I'll try my best to keep it to one domain. Thanks.
We won't be revoking your license just yet, but can I ask you for a friendly favor, and have you talk to your professor about the licensing issue? If he wants the plugin, he can buy it just like you did, or you can upgrade the plan to "Pro", and you'll be able to use the same license on three domains.
If he needs the plugin for testing purposes, he can go to our sandbox site and use most of the features there.
There's an update from TMS. They have emailed me. And the wpdatatables is creating issues with tables. I wanted to know do I have to download the new plugin but how to back up the tables that I created using the plugin?
When you are have questions or issues which are not related to the title of the active ticket can you please open a new one, and we will help you there. In that way, issues and questions which are related to different subjects will be in different tickets so other customers or our support agents can find it easily. Our policy is to have one issue or question per ticket because of the reasons that is described already.
Thank you for understanding.
If you entered the purchase code in its designated field in the main settings of wpDataTables, you'll see the "Update now" option below the plugin in "Plugins" section of your Dashboard.
If you wish to update it manually, you need to follow these steps:
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!
1. Download zip from the store
2. Use FTP to open /your_wordpress_folder/wp-content/plugins
3. Delete existing wpDataTables folder.
4. Upload previously downloaded wpDataTables folder through FTP to plugins folder (unzip it)
5. Go to WP-admin panel, open Plugins section.
6. Deactivate wpDataTables, and then activate it again.
7. Clear server and browser cache
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!
Alright, I get you. I've created another ticket but they will reply late. Actually I needed help immediately. The plugin is causing issues! If I try to edit rows it create another new row! Or when I try to update a row from frontend it says ' table doesn't exist in database ' also it says ' sql syntax problem ' . All this is happening now and my FYP is going on!
Please look into this. Please have my login credentials for wp admin and check my tables and fix them! Thanks
Well, I went to cpanel and into the file manager and there in the plugins folder I deleted the wpdatatables folder and installed the new wpdatatables from the dashboard and activated it. All my tables are still there. So I guess it is updated?
Hi there! I purchased wpdatatables full version. I wish to ask that what if someone gets the zip file of my plugin and purchase code and try to activate it on his/her domain. Will it deactivate the plugin and its functionalities on my live domain/website. Need help as soon as possible. Thanks.
May I get some assistance with my query? Please, I've been waiting for two days now.
Hello Safi.
Sorry for late response.
Our company is located in Serbia and our working time is from 09:00 to 17:00 CET, business days.
If that someone tried to activate the plugin, it simply wouldn't allow him to do so. But it most definitely wouldn't deactivate it on your website.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar!
Thank you for your reply.
Actually, I installed wpdatatables in my friend's wp dashboard and activated it. It worked fine there and tables which I created were showing on his domain/webpages.
So why is that? I mean I purchased the basic plan for wpdatatables. It should work on only one domain.
Mine didn't deactivate, however.
Thanks.
Hi again Safi.
The installation files are in that .zip folder and you can install it, but you won't be able to activate it on that other installation. Per our licensing policy doing this is not allowed. We could've made the plugin unusable until you activate the product, but we chose not to do that because if people who purchase the plugin decide to unsubscribe from it, they wouldn't be able to use it after one year passes.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar!
So if another person installs it and uses it. It isn't a problem. Right?
Hello Safi.
You can activate the plugin through the dashboard, and use it - yes. The plugin will work without activating it through the purchase code, but those installations will not receive any auto-updates, and this would be breaking our terms and conditions, which state:
Except as explicitly permitted under these Terms, the Content may not be used or made available to others for any purpose or in any way, shape, or form. “One website/site”, for the purpose of these Terms, shall mean one WordPress installation, and either one domain name or one subdomain name (not both).
If you want to use the product on multiple domains, we can offer upgrading to Pro or Developer license. Auto-update will work only for one domain, and if we notice licensing abuse we hold the right to revoke the license.
Except for the foregoing description of Permitted Dissemination to Sublicensees you are prohibited from disseminating the Content in any way, and you may not allow any third-party to access or use it for any purpose whatsoever.
The Software may be provided with a verification License Key. This key enables TMS to verify, classify, and ensure beyond reasonable doubt that your Subscription Plan and license are indeed yours, that you can receive timely TMS support services and software updates, and that you are provided access to the TMS library. The License Key also ensures our ability to monitor compliance with these terms within the scope of the purchased Subscription Plan.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar!
I get it now. Actually I've already activated it on one wordpress dashboard. The thing is my professor wanted it. I'm sorry I didn't knew the licensing policy. Please I need to use this plugin for my project. I'm making my FYP through it. Will the plugin be revoked by your company now?
I haven't share the purchase code with anyone. Also I've deactivated it from one dashboard and I think my professor haven't used it yet. I'll try that he doesn't but if he does use it. Kindly don't revoke the license. I'll try my best to keep it to one domain. Thanks.
Hello again Safi.
We won't be revoking your license just yet, but can I ask you for a friendly favor, and have you talk to your professor about the licensing issue? If he wants the plugin, he can buy it just like you did, or you can upgrade the plan to "Pro", and you'll be able to use the same license on three domains.
If he needs the plugin for testing purposes, he can go to our sandbox site and use most of the features there.
Best regads.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar!
I haven't talk to him about that for now. I haven't given to him the plugin either.
I'll try not to give him the plugin. I'll refer him to that test site and also try to ask him to purchsse the plugin.
Thanks.
You're welcome Safi.
Also, thank you for your cooperation.
If you have any issues with the plugin, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar!
Thank you for your assistance.
Sure, I'll contact you if I have any issue.
Thanks once again!
Hi Aleksandar!
There's an update from TMS. They have emailed me. And the wpdatatables is creating issues with tables. I wanted to know do I have to download the new plugin but how to back up the tables that I created using the plugin?
Hello Safi.
For future reference:
About the second question:
When you are have questions or issues which are not related to the title of the active ticket can you please open a new one, and we will help you there. In that way, issues and questions which are related to different subjects will be in different tickets so other customers or our support agents can find it easily. Our policy is to have one issue or question per ticket because of the reasons that is described already.
Thank you for understanding.
If you entered the purchase code in its designated field in the main settings of wpDataTables, you'll see the "Update now" option below the plugin in "Plugins" section of your Dashboard.
If you wish to update it manually, you need to follow these steps:
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!
1. Download zip from the store
2. Use FTP to open /your_wordpress_folder/wp-content/plugins
3. Delete existing wpDataTables folder.
4. Upload previously downloaded wpDataTables folder through FTP to plugins folder (unzip it)
5. Go to WP-admin panel, open Plugins section.
6. Deactivate wpDataTables, and then activate it again.
7. Clear server and browser cache
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Alright, I get you. I've created another ticket but they will reply late. Actually I needed help immediately. The plugin is causing issues! If I try to edit rows it create another new row! Or when I try to update a row from frontend it says ' table doesn't exist in database ' also it says ' sql syntax problem ' . All this is happening now and my FYP is going on!
Please look into this. Please have my login credentials for wp admin and check my tables and fix them! Thanks
I'll get back to you on the other ticket, Safi.
Can you confirm you were able to update the plugin?
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Well, I went to cpanel and into the file manager and there in the plugins folder I deleted the wpdatatables folder and installed the new wpdatatables from the dashboard and activated it. All my tables are still there. So I guess it is updated?
Thanks.
Yeah, Safi.
That's it. You can check the plugin version by opening the "Plugins" section of your WordPress site, but that should be it.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar!
Yes, the version has changed. It's updated now.
Thanks.