Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hello Amelia,
I just bought your extension. It's reallly good. But I don't know why, I can't add existing user as employee ...
I tried with differents existing wordpress users, name, email, user id ... It doesn't work. Do you have a solution ?
Thank you
Hi alexandre,
Thank you for your purchase.
Can you please tell me which error do you get.
Also if you can please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also tell me which user do you want to add so I can try to reproduce the issue.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hello Bogdan,
Thank you for que quick reply. I do not any have error message.
Here is a little video to show you the issue :
https://www.loom.com/share/03e258462f4845f99b0d21659c513f2f
As you can see, I can't map any existing wordpress user to an employee ... How to fix that ?
How can I provide you a temporary WP-admin login ?
Best regards,
Alexandre
HI Alexandre,
Sorry for late response but we are not working on weekends.
You can create a new administrator user in your WordPress dashboard with my email and then send me here the password so I can login to your site.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
HI Alexandre,
Ok I run a couple of tests to see what may be the issue.
As I can see for the Alex, he is already an Amelia Employee
As for the [email protected] he have a teacher role. if you change his role to Amelia employee does he appears in the select box. (attachment)
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables