We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2004001
Need more info pushed to Google Calendar
Closed

Comments

  •  1
    misterwoodman started the conversation
    May 8, 2019 at 8:47pm

    When a customer books, it sync to the Google Calendar of the employee, but it does not sync the name, the email or the phone number, rather, it seems to only include the Google ID (which sometimes is an email and I think sometimes just a name). How do we get new appointments to sync all the info collected into Google Calendar? 

  •  472
    Isidora replied
    May 9, 2019 at 8:00am

    Hi misterwoodman,
    Thank you for your purchase.

    In Google Calendar settings in Amelia plugin you have fields Event Title and Event Description where you can pass email placeholders that you can find on the Notifications page.

    Event Title

    Here you can configure the title of the event that will be displayed in the Google Calendar. This option works with placeholders from the notifications page so to set the title you will need to copy placeholders from the notifications page and paste them here. You will find these placeholders once you click on the </> Show Email Placeholders on the Notifications page.

    Event Description

    Here you can configure the description of the event that will be displayed in the Google Calendar. This option works with placeholders from the notifications page so to set the title you will need to copy placeholders from the notifications page and paste them here. You will find these placeholders once you click on the </> Show Email Placeholders on the Notifications page.

    Best regards.

    Kind Regards, 

    Isidora Markovic

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  •  1
    misterwoodman replied
    May 14, 2019 at 3:22pm

    Perfect! We'll add those shortcodes to see if they pull in the fields to the email notifications. Thanks!

    Mark