Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
My Amelia booking plugin is connected with stripe for payments. Whenever a client books my service, they are required to pay with their credit or debit card online. If a booking is canceled or deleted, will the client be reimbursed for the amount they initially purchased my service for?
Additionally, is there any way I can have a field where the client can upload a picture during the booking process?
Hi Julie,
Thank you for your purchase.
Unfortunately that is not possible with built in features. When customers cancel the appointment you need manually to refund them.
Sorry for disappointment, but at the moment it is not possible. You can check available Custom fields in our documentation on this link.
Best regards.
Kind Regards,
Isidora Markovic
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