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  Public Ticket #2000370
amelia not loading
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  •  1
    PARISI TOUR started the conversation

    hello,

    the amelia plugin stopped loading today. no changes or additions were made. i'm using the shortcode [ameliabooking].

    if it doesn't resolve shortly we'll have to go with another booking plugin.

    there are no errors in the console.

    please advise.

  •  472
    Isidora replied

    Hi PARISI,
    Thank you for your purchase.

    Sorry for inconvenience,

    Can you please try to save your employee again?

    If this helps, please can you explain me your steps if is possible in details how you set up your booking system? For example: I create category first, then employee, after that service, then custom fields, later on location... so we can reproduce it in our local environment and reproduce the issue.

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  •  1
    PARISI TOUR replied

    hi milan,

    i cannot delete the employee

    "Could not delete user. This user has 5 appointments in the future."

    there is only 1 employee in place.

    i've spent about 10 hours working on configuring amelia. one day it was working, the next it wasn't (i'm the only one working on it).

    here is the wp-login, please have a look:

    https://parisitour.fr/wp-admin
    user: seo
    password: meowmeowmeow

    we are already looking for another booking system since we cannot use amelia at all.


  •  472
    Isidora replied

    Hi PARISI,

    That is normal behavioral in Amelia when you try to delete customer of employee which have appointments in the future. You need to delete those appointments first, and then you will be able to delete.

    You have this issue because you didn't assign any location to your employee. We set first Location from dropdown and save employee. (attachment)

    Now Amelia is working fine on front-end. (attachment)

    If you need to add more locations to one employee, unfortunately it is not possible at the moment. There is a workaround where you can make two same employees with different emails(you can use same email by adding numbers for example if your client email address is [email protected] you can make more employees with same email adding numbers like [email protected],[email protected]... )

    And then you can use ameliabooking shortcode and on front-end you can hide with CSS  dropdawn with Employees and it will be shown just Location dropdawn.

    You can use this CSS rule on the page between style tags where you will hide Employee dropdawn:

    <style>
    .am-select-employee-option {
        display: none;
    }
    </style>

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables