We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
The amelia booking plugin stopped working for whatever reason. It does not show up on the frontend anymore. There is not even an empty space. If I log in wp as admin however I can still see it and use it. Though no one else can.
The error seems to be some days old and mb due to the latest update? I only got knowledge about it cause customers complained about the tool not working.
I only did maintanance updates for the plugins during the last days but did not change anything inside the theme.
So any ideas?
Hi WalterBenda,
Thank you for your purchase.
Can you please try to deactivate those plugins that you recently update to see if some of them maybe caused this issue.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Turning off the other plugins did not help. Turning of Amelia and deleting cache, minifiingy css etc. & reactivating Amelia did help. Try all the deleting cache and similar stuff while the plugin was active. It only started working after I turned off Amelia while deleting.
HI WalterBenda,
Strange, now I am viewing site in the Incognito mode and as i can see the booking form is there ( attachment)
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables