We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear madam,sir,
The installation of the Amelia plugin fails because it triggers a fatal error:
Fatal error: Cannot declare class Less_Version, because the name is already in use in /var/www/vhosts/jadsmkbdatalab.nl/httpdocs/wp-content/plugins/ameliabooking/vendor/oyejorge/less.php/lib/Less/Version.php on line 9
Could you please advise on how to get it working?
Kind regards,
Daan
Hi Daan,
Thank you for contacting us and sorry about this inconvenience.
Can you please deactivate all other plugins, then activate Amelia and then activate other plugins. This should resolve the problem since there is conflict between Amelia and some other plugin.
Best regards.