Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
I have 4 locations entered into amelia but no option to select location comes up during scheduling process. Goes straight from 'Select Service" to select date. Your tutorial videos show a selection box/drop down for location directly beneath Select Service but it is not showing up. Clients must be able to select location before selecting date. Video says that this must be activated but it does not show where or how.
Additional Info: My wordpress is using something called block and the Amelia icon does not show on the screen.
HI Neil,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me to the page where you have this issue so I can take a look.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
In meetings this morning but I will send you info, ID and Password later this morning.
HI Neil,
1.
Can you please send me the link where you have a booking form so I can take a look.
2.
As for the notifications can you please follow this guide to set the properly, also check with your hosting provider to see if the cron job is running.
3.
When you go in Amelia Settings-> Google calendar settings you can add Event description ( attachment 1) where you can enter the placeholders that will display the customer name, phone etc.
4.
Here is the guide where you can see how you can enable the payments system to your appointments.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
HI Neil,
Sorry for late response, but we are not working on weekends.
Unfortunately telephone support is something that we do not have .
1.
If you are using gmail or outlook then you can set this :
example:
Employee 1 have an email address [email protected]
Employee 2 have an email address [email protected]
Employee 3 have an email address [email protected]
2.
Unfortunately it is not possible to add more locations to one employee. There is a workaround where you can make three different employees () with same emails(you can use same email by adding numbers for example if your client email address is [email protected] you can make more employees with same email adding numbers like [email protected],[email protected]... )
And then you can use ameliabooking shortcode and on front-end you can hide with CSS dropdawn with Employees and it will be shown just Location dropdawn like you requested.
You can use this CSS rule on the page between style tags where you will hide Employee dropdawn:
This feature will be developed in the next updates of the plugin.
3.
Unfortunately something like this is not possible to achieve at the moment.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables