We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Im new to Amelia and just going through working it all out to suit my website.
- I have many employees, but I want to assign an employee to an appointment after the appointment has been made. Can i turn off the customer seeing or having to select an employee? Do i just do that by adding an employee as say "Booking Scheduler"? Then modify the appointment and change the employee?
- On the services catalog, it does't show the picture i have chosen for the service until i click on the service and then it brings up the bookin page with a huge picture. Any way to change that?
- I am setting up my website as a bookings service, i want the customer to make a booking, where someone will come out and give them a quote. If they then accept the quote, they then make payment. How can i integrate that into the way I can use amelia?
- Can data be pulled out of the Amelia database to be used for other plugins, eg. invoicing etc.
Thanks heaps
Hi Jeremy,
Thank you for your purchase.
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
1) Unfortunately there is no built in solution, but you can hide with some CSS.
Yes you can use this CSS rule on the page between style tags where you insert our shortcode.
.am-select-employee-option { display: none !important; }Like this will be chosen any employee and then in back-end you can change it.
2) Yes because it is shown categories that you made, which don't have background image. (they contain more services). You can use shortcode [ameliacatalog service=1] and like this will be shown only service with id 1 and will be shown service image.
3) Unfortunately that is not possible with built in features of plugin.
4) Your appointments and customers can be exported as a CSV for reporting. At the top right of the “Appointments” and "Customers" page, next to the search input, tap the “Export” icon button. All other data if you need you will need to write custom SQL code in tool that you are using for database manipulation(phpmyadmin, SequelPro...) that will return data that you need which you can export in CSV file
Best regards.
Kind Regards,
Isidora Markovic
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