We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have created the this table by using the far left button: Create a table linked to an existing data source.
Everything works fine when making the table. I used this simple code: SELECT * FROM etcgroup_CSGConnect2019.CSGConnect2019;
However, when I try to edit using the Front-End editor I get this message: Error! There was an error trying to update the row! Error: Table 'etcgroup_wp759.etcgroup_CSGConnect2019.CSGConnect2019' doesn't exist
Hello Lantz.
Thank you for your purchase.
Can you, please change the table's name in the database, so it doesn't contain a dot?
We've experienced issues like this when the tables had a dot in the name, and removing it resolved the issue. It is used as a delimiter, so the plugin is trying to find a table within a table, which doesn't exist.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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