We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
If the appointment payment is made through amelia using paypal or stripe, will the customer receive a receipt/invoice of payment automatically from the amelia plugin?
Hi Leon,
Thank you for your interest in our plugin.
Invoice feature is not supported in our core plugin at the moment. However, with our integration with WooCoommerce you can use these two payment methods and many more, and enable the automatic sending of invoices. More about this integration, its options and how it looks like you can read here.
Best regards.