We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1992366
Amelia Booking plugin
Closed

Comments

  • Mike started the conversation

    1- Is it possible for the end user to pick multiple services, each one having it's own duration that adds to the total appointment time?

    2- Is it possible to have the system calculate the buffer time before an appointment to include an employee's travel time from the previous appointment location?

    3- Is it possible to have an input question use the Google Address Suggestion feature?

    3a- Is it possible to have a Google Map (satellite view) display a marker at the above inputted address, which the end user can then drag to the exact location desired, which would in turn record those coordinates?

  • [deleted] replied

    Hi Mike,

    Thank you for your interest in our plugin.

    1. Unfortunately this is not possible at the moment. Our plugin doesn't support multiple appointments booking during one booking process. However, we certainly plan to work on this feature in the future.

    2. The buffer time before and after are added as fixed times for each service and like that they cannot be changed depending on the location that customer has entered as his address.

    3. With our custom fields you can add a field where customer can enter his address, and we can change the code so that address can be added into the event in Google Calendar, but we didn't have experience with this Google Address Suggestion feature, so I cannot say for sure whether something like this is possible.

    3a. Unfortunately we don't support this option at the moment.

    Best regards.