We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1991587
Bug about email mandatory field
Closed

Comments

  •  2
    Yannis started the conversation
    April 28, 2019 at 7:45pm

    Hello,

    Since version 1.5 there is a new feature :

    • Feature: Option for choosing whether email field on the booking form will be mandatory or not added in General Settings.

    I noticed that if the customer books an appointment without his email address, then the appointment is saved on Amelia but this is not reflected in Google Agenda 2 way sync.

    If the customer is forced to use his email address, then the appointment is correctly set both in Amelia and in Google Agenda.

    Please apply a hot fix on this problem, because the new feature becomes useless on a site using 2 way google sync.

    Regards


  •  472
    Isidora replied
    April 30, 2019 at 2:15pm

    Hi Yannis,

    Thank you for your purchase.

    Yes there is some issue with inserting event in Google calendar when email field is not mandatory after booking. It is forward to my development team to investigate and it will be fixed for next update.

    Thank you for reporting this.

    Sorry for inconvenience,

    Best regards.

    Kind Regards, 

    Isidora Markovic

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