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  Public Ticket #1987056
Changing field settings
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  • RKruit started the conversation

    I want to add a value to a multiline selection box. The properties for the column setup stays empty. 

    When opening the column settings the display tab is showing.

    But DATA, SORTING,EDITING and CONDITIONAL FORMATTING are blank.

    I tried three different browsers but none of them are showing the properties.

    The only workaround is to create a new column and delete the one with the old values.


    Gr,

    Roland

  •  2,572
    Aleksandar replied

    Hello Roland.

    Thank you for your purchase.

    This sounds like a conflict with another plugin, or the theme currently active on your website.

    Can you, please, deactivate all plugins and see if the issue is still there? If it is resolved, then start activating the plugins one by one, and check the table after you've activated each plugin. Once the issue reoccurs - you will have found the plugin causing the conflict.

    I can do this troubleshooting for you, of course, but I would need remote access and your permission to change the theme and deactivate other plugins.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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