We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
PUBLIC TICKET #1911792 fixed my problem on the backend but not the front end.
I am trying to organize my table using Row Grouping by Year but I want them to be in Descending order not Ascending order, ie ( 2018, 2017, 2016 etc)... I did what the support ticket said and altered the Javascript file on lines 77 and 96 to add "desc" to the code. I cleared my cache and it worked on the backend! I was thrilled.
However, on the front end, it is still in Ascending order...
Any idea why?
Hi katefwilson,
Thank you for your purchase.
Can you please tell me is the Use minified wpDataTables Javascript turned on or off. You should turn it off. ( attachment)
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Amazing! That was it. This was a great fix for Row Grouping. I hope it gets added as a feature at some point to control without altering the JS files.
Thanks!
Kate
Hi Kate,
Glad to be able to help.
Sure, I will forward this to my team and hopefully we can implement this in the future versions of the plugin.
If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. It means a lot to us. Thanks.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables