We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1984516
domain change
Closed

Comments

  •  1
    Dion Gingerich started the conversation

    Hello, I am wondering what to do once I change the domain to my website. the google calendar redirect does not change once I change my domain. How do I change this or how do I delete all data and start fresh?

    Thank you,

  •  472
    Isidora replied

    Hi Dion,
    Thank you for your purchase.

    Yes. I will give you an instruction which table in database you have to modify and which content, but you need to be very careful when you update this table because can cause not proper working of plugin if you delete or add something else.

    In database, you have to find wp_options table .

    6172199762.png

    In your case it is possible to have different prefix but it will be ended it like your_prefix_options. 

    Then you have to find option name amelia_settings in this table.

    1791739968.png

    When you find that you have to edit that property and to find in JSON file string redirectURI and you probably find this :

    2773446103.png


     and you have to replace it with this

    2131454090.png


    So basically you need to replace newsite.com with youroldsite.com and it will be shown in Google settings properly. Please note that if you use https you will need to update it also in redirectURI option.

    When you finished this please check is the same URL from “Redirect URI” field and on "Create OAuth client ID" section in field Authorized redirect URL's.

    7826777834.png

    Best regards.

    Kind Regards, 

    Isidora Markovic

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