We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Our client needs to have the role of both Employee and Admin. Is this possible, or does she need to create a separate user role using two different email addresses?
HI misterwoodman,
Thank you for your purchase.
When you have an Admin role, that is also an Employee role because the Admin can see everything what Employee can see and also a lot of more.
But if you need to split these two roles than maybe the best option is to create two users with different roles and email address.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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