We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1982537
Reset Service dropdown on cancel booking
Closed

Comments

  • Luciano started the conversation
    April 20, 2019 at 7:48pm

    Hi, I'm wondering how can I reset the Service dropdown once booking is cancelled. 

    So far, when booking is cancelled from 3rd step and redirected to 1st step, you have to choose "Any employee" from employees dropdown in order to see all available services back again in "Services" dropdown.

    This is not very user friendly for my purposes, so I need to know if there is any js method to restore dropdowns back to original state.

    Steps to reproduce:

    1- Select a service from dropdown
    2- Select an employee from dropdown
    3- Select a day and time slot and click on "Continue" button
    4- Once in booking form, click on "Cancel" button
    5- What is happening: You'll be redirected to 1st step with previously selected Service and Employee
    What I need: to be redirected to 1st step without selected Service nor Employee

    Thanks in advance


  •  472
    Isidora replied
    April 22, 2019 at 9:41am

    Hi Luciano,
    Thank you for your purchase.

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

    Unfortunately at the moment that is not possible.

    As for the customization of the plugin, you can change everything that you would like within our plugin but please make a backup because update will erase it.

    Now as for the accessing the code, we are using Vue.js 

    JS files are modified (minimized) in public version of plugin (in our development environment is accessible), but unfortunately I can not send you our source code because that is the policy of our company.

    All those files that have extension .vue are compressed and minimized in JS files that is very hard and not recommended modifying. So in order to add some other features you can unminify the JS and customize it.

    Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea list and look into some possible solutions on plugin side in the future.

    Best regards.

    Kind Regards, 

    Isidora Markovic

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