We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1982052
Honor Filter
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Comments

  • realsol started the conversation
    April 20, 2019 at 6:36am

    1. Is there a way to print a full report (not limited by rows displayed) but still honor the current filters?

    2. Is there a way to limit the amount of rows that are printed? I am getting a timeout on large reports. To keep this from happening, I want to be able to limit the rows.

    2b. Another options would be to stop processing the report after so many rows, asking the user if they want to continue. This would also give the server a break on large reports.

    Thanks.

  •  2,576
    Aleksandar replied
    April 22, 2019 at 8:16pm

    Hello again realsol.

    Yeah, the plugin should follow table filtering if you enable it during the creation of the report:

    4109435399.png

    You can take a look at our documentation, and see how the reports change when you apply different filters (Invoice number and Customer name) on that page.

    2. Unfortunately, you can only select to generate a report for all rows, or multiple files report.

    2b. probably could be done, but it would require creating a custom code for the plugin, which is not supported in the support.

    It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.

    But we can recommend this service for customization: https://wpkraken.io/?tms-plugins (by this link they would know you come from us) - they do develop such custom solutions, could you please send your inquiry to them?

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

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