We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Support team and community,
When trying to open up the Amelia Calender system on a Smartphone, I get this problem which is attached to this ticket. The menus which upon for services in acting weird, it's not possible to read the services not to drag them to the center of the screen. For some reason this is not a problem for the Select Employee list, but only for the services. Please help out.
Using an iPhone on both Safari browser and Chrome
Hi shahid_2dk,
Thank you for your purchase.
Can you please try this CSS:
<style> .el-select-dropdown .el-select-dropdown__item span { display: block; word-wrap: break-word; white-space: normal; width: 580px; } @media only screen and ( max-width: 782px) { .el-select-dropdown .el-select-dropdown__item span { width: 240px; } } .el-select-dropdown .el-select-dropdown__item { height: auto; } </style>You can add it directly on the page. Just change the width to your desire for devices.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hey Milan,
Seems like the problem is solved, thanks a lot, could be great to have this as standard in the next update :)
Hi shahid_2dk,
You are welcome.
Yes it will be included in next version update.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. Thanks!
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables