We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Paid for full version but plugin says I need full version even though it's installed. I am trying to create a manual chart and it is telling me I need to purchase full version and I already did that!
Hello Michael.
Thank you for your purchase.
Can you please open the "Plugins" section in your Dashboard, and see what's written below wpDataTables - does it say "Lite" anywhere?
If it does, you need to delete that plugin, and install the full version. When you take a look at the link provided, you'll see two ways of installing the plugin. If the first one doesn't work, the second one (manual) will definitely work.
Please let me know if you were able to resolve the issue.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables