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  Public Ticket #1973836
Google Cal: All day (busy) event, still can book
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Comments

  •  9
    Elis Mar started the conversation

    If I create an "all day" event in my Google Calendar and mark it as busy, Amelia doesn't register that as a busy time, and still allows for events to be scheduled. 

  •  5
    heroseven7 replied

    I have the same issue.

  •  472
    Isidora replied

    Hi eeinarsson,
    Thank you for your purchase.

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

    Can you please tell me do you have more versions of Amelia on your server?

    Can you please tell did you turn on option Remove Google Calendar Busy Slots in Google settings in Amelia plugin?

    If answer for first question is no and for second is yes, then 

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Hi heroseven7, 

    Thank you for your purchase.

    When you are posting on ticket that are not yours or have questions or issues which are not related to the title of the active ticket can you please open a new one, and we will help you there. In that way, issues and questions which are related to different subjects will be in different tickets so other customers or our support agents can find it easily. 

    Thank you for understanding.

    Best regards

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  •  9
    Elis Mar replied

    My bad. I'm still used to Calendly looking at multiple calendars for availability, and my all day event was on a different calendar. Everything works as it's supposed to. 

  •  472
    Isidora replied

    Hi eeinarsson,

    I am glad that you find what cause the issue.

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables