We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
is it possible to integrate a preloader?
When the table is loaded for the first time, the user does not see anything.
It can take 1 or 2 seconds until the table is completely loaded.
To bridge this, a kind of preloader would be very useful to tell the user that something is being loaded here.
Greetings
Jeff
Hello Jeff.
Thank you for your purchase.
We do, in fact, have a pre-loader but only for server-side tables (tables created manually, SQL query based tables, tables imported from external data sources), but unfortunately not for non-server-side (tables linked to an existing data source). They don't have it because there is a javascript running for those pages.
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.
But we can recommend this service for customization: https://wpkraken.io/?tms-plugins (by this link they would know you come from us) - they do develop such custom solutions, could you please send your inquiry to them?
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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