We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Ameila looks great and I can see it integrates beautifully with wp.org. Is there a version I can use for wp.com too, please? I've not managed to find details of this on your website and I wanted to check this before purchasing.
Many thanks, Tiga-Rose
Hi Tiga,
Thank you for your interest in our plugin.
We had some issues with wp.com, but we've managed to solve them all so our plugin is working on wp.com as well. There are maybe some issues with our Lite version, if you experience any issue you should contact us, and we will give our best to resolve it as soon as possible.
Best regards.
Hello Isidora,
First, thank you so much for coming back to me so quickly. I really appreciate it and it gives me hope! I'll have a go and let you know if I encounter any problems.
Thanks again :)
Hi Tiga,
You are welcome, I am glad that I can help. If you experience any issue please contact us, we will be glad to help.
Best regards.