As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Does the Amelia plugin auto update via the Admin? I got a message fro Code Canyon saying there's a new version, but it doesn't say that in my Admin panel.
Hi Michael,
Thank you for your purchase.
Yes we release new release yesterday.
When we release the new version we usually wait 4-5 days until we release the auto update for that version.
In the meantime you can manually update the plugin by following these steps below:
1.) Download zip from this link
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing ameliabooking folder.
4.) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate Amelia Plugin, and then activate it again.
7.) Clear server and browser cache
If you are using hosting that doesn't allow FTP then follow those instructions:
1.) Download zip from this link
2.) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5.) Choose previously downloaded ameliabooking zip file
6.) When uploading is done, please Activate Amelia plugin
7.) Clear server and browser cache
Please note that deleting plugin from Plugins page of the WordPress you WILL NOT lose your data because it is already saved in database.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables