Yes - I have the same question. You say 'delete the old Amelia version folder' - does this mean delete the entire folder, will this mean losing all your previous settings, hours, services, customization, APIs etc? If that is the case it is a re-install rather than an update. Please be specific in confirming whether this is or is not the case.
I have version 1.5.1 installed. I got an email yesterday stating to update the plug in. There is no indication of any update on the Wordpress plug in page (where all other plug ins usually have a link for us to update) .
Why are we not following standard protocols? Plus why cannont i update my plug in from within wordpress?
Hi,, how can I update the plugin to the latest version without reinstalling it? I don't see any update warning in WP dashboard
HI Luciano,
Thank you for your purchase.
When we release the new version we usually wait 4-5 days until we release the auto update for that version.
In the meantime you can manually update the plugin by following these steps below:
When downloading the new plugin version from CodeCanyon, please follow these steps to update manually from the existing version:
1. Go to your FTP and open WordPress plugins folder
2. Delete the old Amelia version folder
3. Upload the new version of Amelia
4. Go to WP-admin panel, and open the Plugins section
5. Deactivate Amelia, and then activate it again
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Does that method, preserve exiting work, forms and settings?
Yes - I have the same question. You say 'delete the old Amelia version folder' - does this mean delete the entire folder, will this mean losing all your previous settings, hours, services, customization, APIs etc? If that is the case it is a re-install rather than an update. Please be specific in confirming whether this is or is not the case.
Thanks
I have version 1.5.1 installed. I got an email yesterday stating to update the plug in. There is no indication of any update on the Wordpress plug in page (where all other plug ins usually have a link for us to update) .
Why are we not following standard protocols? Plus why cannont i update my plug in from within wordpress?
Team NABROS
I followed the instructions given to update the plugin and cleared the server cache. It work and all the old settings are still there.