We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1968630
Customer Dashboard
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Comments

  • Nathalie started the conversation
    April 9, 2019 at 9:41pm

    Hi there,

    Before buying the pIugin, I would like to know how the customer dashboard would look like. Do you have any print screens or some ideas of how we can set it?

    Best, 

  • [deleted] replied
    April 10, 2019 at 9:12am

    Hi Nathalie,

    Thank you for your interest in our plugin.

    At the moment customers need to log in to the back-end in order to view, cancel or reschedule the appointment. You can take a look at the bottom of this page in our documentation how it looks like. Each customer gets profile on the Customers page after the first scheduled appointment. You can decide whether you want to give them Amelia WordPress customer role manually or automatically (more about it you can read on our Users and Roles page), and if you give them access they will be able to see only Calendar and Appointments page with their appointments, but they will not see other pages or WordPress panel. 

    We also have in our plan creating of front-end customer cabinet (probably in May) where customers will be able to do all this but on the front-end.

    Best regards.