If the user have a role for your site for example Administrator, Manager, Employee and if you set the option in the Amelia Settings-> Roles settings for employee to manage their appointments.
Then they can change the date or time slot for the appointment and then Appointment Rescheduled notification will be sent to customer.
Customer can only reschedule the appointment from their calendar and then the Appointment Rescheduled notification will be sent to employee.
But if I understood you right, if client change date / time in his google calendar (you said just their calendar) than this change will reflect in admin calendar (booth website and goole) ?
In previous system that I was using (appointments +), date and time changed in google calendar was reflecting across the platform and notification emails about those changes were sent. Are you planning to implement something like this in the future? I have found it very user friendly. Going to website to (especially on the phone) is an additional steep (the same with extras) ... Thanks.
Hi,
Where in documentation I can find info about reschedule feature? I also don't see there search option so finding any answers is very difficult ...
How my clients after booking studio can reschedule booking?
Thanks,
Hi 30Flux,
Thank you for your purchase.
Sorry to disappoint you but unfortunately rescheduling appointments are not possible with the plugin built in features at the moment.
We have a plan to add this feature for the next updates of the plugin
Reschedule option for customers
Option to allow customers to reschedule their appointments without the need to cancel and book again.
For now only workaround is to book again the new appointment.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi,
In this case, what is "Appointment Rescheduled" notification email for?
HI 30Flux,
If the user have a role for your site for example Administrator, Manager, Employee and if you set the option in the Amelia Settings-> Roles settings for employee to manage their appointments.
Then they can change the date or time slot for the appointment and then Appointment Rescheduled notification will be sent to customer.
Customer can only reschedule the appointment from their calendar and then the Appointment Rescheduled notification will be sent to employee.
Let me know if you have more questions.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
What will happen if administrator witl change time of the appointment using google calendar, will email to the customer with the notification be send?
HI 30Flux,
Unfortunately no, the Appointment Rescheduled will only be send if it is changed on our plugin itself, not from the Google.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan,
But if I understood you right, if client change date / time in his google calendar (you said just their calendar) than this change will reflect in admin calendar (booth website and goole) ?
Hi 30Flux,
Sorry for misunderstanding.
The customer can change the date/time in the Amelia calendar not Google, that was a mistake by me that I did not wrote below.
So customer can change the Amelia calendar date/time in order to see reflect in admin calendar.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan,
In previous system that I was using (appointments +), date and time changed in google calendar was reflecting across the platform and notification emails about those changes were sent. Are you planning to implement something like this in the future? I have found it very user friendly. Going to website to (especially on the phone) is an additional steep (the same with extras) ... Thanks.
I have the same issue, thanks for the support.
HI 30Flux,
We will definitely increase and upgrade the 2way sync for the next updates and make it better for the upcoming releases.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
That's great. Please close the ticket
Thanks.
HI 30Flux,
No problem.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables