We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have set the predefined value of a new record to %VAR1% (or any other value), but it only works for the first record added when pressing "Apply and add new"? Next record the predefined value is empty?
It works ok if you just use New entry, click ok and go back to table and then press New entry again.
Hi lucanus.
Thank you for your purchase.
This is a bug that has been reported to us a few days ago, and it has already been forwarded to our development team. They are currently working on this issue, and it should be implemented in one of our next updates.
Unfortunately, the only possible solution for now is to always add a new entry, without clicking to "Apply and add new".
Sorry for the inconvenience.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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