We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I'm interested in using Amelia for booking into group horse riding sessions. Is it possible for the software to ask for riders height, age and weight when booking. and asking for this info off each user booking? say when someone books for 2 people? Or do they have to book 1 and then book another 1? Can someone book multiple spots in the same booking? Can you buy gift vouchers?
Hi Debi,
Thank you for your interest in our plugin.
"Is it possible for the software to ask for riders height, age and weight when booking. and asking for this info off each user booking"
We have option for you to add custom fields to the booking form so you can ask your customers these questions during the booking. You can choose whether this fields will be mandatory or not, and if you set them as mandatory your customers will not be able to schedule the appointment before they enter these data. If they book for two they will have to enter the data one after the other, for example 170cm, 180cm (in the same field), since the custom fields are set for each service and there is no option to set them to appear for example, the same custom fields twice if somebody selects two persons. Other solution would be that each customer add 1 booking.
"Can someone book multiple spots in the same booking?"
If you mean spots like group booking, then yes, you can set maximum capacity for each service and customers can add people until the maximum capacity is reached.
"Can you buy gift vouchers?"
Unfortunately we don't have option for adding gift cards, we only have coupons at the moment (you can read about them in the link).
Best regards.