We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When inserting an image into a table cell in the backend, it is not possible to work with such a table, since the images unfold in full size in both editors. Screenrecord (less that 2 minutes, soundless)
The same screenrecord but I use the setting "Limit table width to page width" (less than a minute, soundless).
Hello again Svinauh.
I don't know why it's doing that, I must say. Please take a look at the screen recording attached to this reply. You'll see a very large screenshot, and how it behaves in the plugin. It's a simple manual table, with just one picture attached.
Do I have your permission to go in and take a look?
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I looked at your screen entry. Yes, it is very strange. At first I assumed that this is a problem in the old version of php on my site (5.6) - but that's not the point. This screen entry (less than a minute, without sound) was made on php 7.1. The error is the same. In this case, the record was made when all the plugins were disabled.
Hey, Svinauh, I think I found the issue.
My guess is you haven't used WP to add those pictures to the media library, correct?
When I went to media and added the same picture used in TEST SUPPORT row 2 - it created a thumbnail for it, allowing it to shrink in size. Please take a look at the third row - it's the same picture, only inserted through "Add new" button in your library.
If you just copied those pictures in the folder, issues like this can happen. So, if you upload them through WordPress - it should be working fine.
Please let me know.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I just enjoy working with your table. Thank you very much!
You're welcome, again, Svinauh.
Glad to be of service.
If you have any more questions or issues, please feel free to reach out to us.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables