We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We have version 1.4.3 installed. We are using Loco translate for translating your plugin. Translations are working normally, but month (January / February ... ) and first letters of weekdays(M/T/W) in calendar are not translatable. I checked your existing .po files, and they are not in there. Manually adding them didn't work.
Thank you for your help
Hi creatimrp,
Thank you for your purchase.
That translation are not related with strings that you have in Loco translate. It is related with locale translated files that are in WordPress, which means that if you set your WordPress site on French language and also set that page where you are using our plugin shortcode on French (if you are using some plugin like Polylang) then those strings will be translated. (attachment)
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Thank you for answering. This is very specific question, I'm not sure, you will will be able to answer, but anyway -> I tried changing language to french and croatian and it does what you said, but for slovenian somehow doesn't although it works on non-amelia related pages (ex. in blog post). In Loco translate in WordPressCore file all strings are translated.
And amelia calendar in admin translates to slovene fine.
Edit: I tried to change croatian translation to something else, and I didn't manage to -> this probably means I was not editing the right file, so if you could point me to right file, it would be great (i was editing wordpress core file)
Hi creatimrp,
Unfortunately that is not related with our plugin, so you need to contact WordPress community or someone else that is responsible for this local translation.
Thank you for understanding.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Since we don't have problems with translations anywhere else, this is Amelia problem. Data about local language exists in source code (var localeLanguage = "sl_SI";). Also, in your amelia-booking.js file translations for sl language exists (
e.defineLocale("sl",{months:"januar_februar_marec_april_maj_junij_julij_avgust_september_oktober_november_december
)
Since you have support included in your plugin purchase, please, duplicate the problem and check if problem surely isn't on your side.
Hi creatimrp,
This is forwarded to my development team to investigate. When I receive feedback from them I will contact you.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Is there any update with this issue? I have exactly the same problem. My website is Greek but months and days are not translated.
Hi JimKalligas,
After investigation, we found out that calendar library that we are using don't have support for all languages. When they update the library it will be available in Amelia as well. There is a few pull request for some languages as you can find on their repository.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables