As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I want to find out if this is the best platform for my business. I ALREADY SENT A REQUEST IN MORE THAN A WEEK AGO AND GO NOTHING BACK!!!!
Hi Neil,
Thank you for your interest in our plugin.
Sorry for this inconvenience. Can you please tell me where did you sent your request, as I find hard to find it here or in the emails?
We give our best to answer all questions as soon as possible, maybe your question got lost, and we are very sorry because of that.
If you have any question you can write me here and I will be glad to answer.
Best regards.
Hi Neil,
We don't provide support through telephone or message, all your questions you can write here.
As for the 'home service business that goes to customers locations' we have option for adding fields to the booking form where your customers can enter their address (more about this you can read here), but if you need to automatically change the service duration or price based on the customers' location, unfortunately we don't have this option in our plugin.
If you have any questions regarding your business do not hesitate to ask me here, I will be glad to help.
Best regards.