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  Public Ticket #1959450
Amelia not working
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  • choicemediaworks started the conversation

    I'm using Divi 3.0 to design a salon site using Amelia for booking clients. I have set up the plugin and added the shortcake to one of the pages. The plugin is not responding when I load the page.

  •  472
    Isidora replied

    Hi choicemediaworks,
    Thank you for your purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Also provide me a link of the page where you are using our shortcode, so we can investigate.

    Best regards.

    Kind Regards, 

    Isidora Markovic

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