We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1940429
Data source
Closed

Comments

  •  1
    rakesh started the conversation
    March 20, 2019 at 12:13am

    Hi,

    In my table I have selected first option that says "Create a table linked to an existing data source."

    Whenever I update my Excel file I have to upload that every time for the updates to get reflected on my table,  this increases old copies of excel file on my WP database which I have to separately delete from galary. Am I doing something wrong here Or not doing smart work or there is no other option than this?

    Thanks.

  •  2,576
    Aleksandar replied
    March 20, 2019 at 9:15am

    Hi rakesh.

    When you select a file to be used as an external data source, that file is being stored in ../wp-content/uploads/YEAR/MONTH.

    For example, if you select a file "test.xlsx" from your desktop - making any changes in that file won't affect the table created from it. You need to modify the "test.xlsx" file located in ../wp-content/uploads/2019/03 (that's a folder where files uploaded in March, 2019. are being stored).


    Please note: Once you create a table from an external data source, changes in this file, like:

    • Changing the column’s name,
    • Changing the column’s order,
    • Deleting the column, and
    • Adding a new column.

    are highly not recommended, because the table in the wpDataTable plugin will not work, at the moment. If you make any of these changes, please recreate the table again.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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