We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1939540
Custom fields displaying in email notifications
Closed

Comments

  •  1
    Shane Kelly started the conversation
    March 19, 2019 at 12:37pm

    Hi, love the plugin so far but I cannot figure out how to add a custom field for customers address into the email notifications so there isn't a need to log into the website to check but just have all of the information displayed on the email. Thanks

  •  472
    Isidora replied
    March 19, 2019 at 3:57pm

    Hi Shane,
    Thank you for your purchase.

    Yes you can add custom fields placeholders. Click on the Show Email Codes button in the upper right side of the Notifications page and a dialog with placeholders will appear.(you will find something like %custom_field_1%,%custom_field_2%...) Choose the one you need, click on it, the placeholder will be copied, after which you will paste it into the text area. In the real notifications received by your customers and employees, placeholders will be replaced with real data.(custom fields that you choose)

    Best regards.

    Kind Regards, 

    Isidora Markovic

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