We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey, I noticed that the price doesn't change when my customer choose a slot with 1 service but finally told me to change for another service.
The price should pass from 60€ to 70€ into the admin panel in payment section. But it still 60. It's not a big deal. Just for you know that.
Thanks
HI Jeremy,
Thank you for your purchase.
Sorry but I did not quite understand what the issue is here, can you please explain me a little bit more.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Sure,
A customer took an appointment for the service 1 : 60€
But finally would like change it for the service 2 : 70€
So I changed it : it's ok except in the payment panel, there still is the 60€ amount (ready to pay on place).
HI Jeremy,
When you change it for the 70€, you will need to go to Finance page and then update the payment manually for the new price. (attachment)
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Oh Ok I see. You mean when I take the payment.
Ok thank you