HI piet,
Thank you for your purchase.

Can you please tell me which version of our plugin do you use?

Best regards.

HI piet,

Can you please update the plugin to 1.4.4 version by following this guide.

Also please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

This is a small issue on our side which will be fixed for the upcoming version and I will update it for your site so you can use it right now.

Best regards.

HI piet,

As I can see the plugin is not updated.
Can you please tell me when you update it when to check this.

Best regards.

HI piet,

IF you entered the purchase code then the notification for auto update should be shown in the plugins dashboard.

Nevertheless let me know when you update the plugin.

Best regards.

HI piet,

Can you please check now, now the price is correct (attachment) 

Best regards.

HI piet,

You are welcome.

If you have any more issues feel free to open a new ticket, we will gladly help.

We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks! 

Best regards.