Okay
  Public Ticket #1933546
I'm not able to activate the plugin onto my client's website. I need to have this looked into ASAP.
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  • Brittany Garner started the conversation

    I receive the following error after attempting to activating the plugin:

    Warning: require_once(/www/wp-content/plugins/ameliabooking/vendor/composer/autoload_real.php): failed to open stream: No such file or directory in /www/wp-content/plugins/ameliabooking/vendor/autoload.php on line 5 Fatal error: require_once(): Failed opening required '/www/wp-content/plugins/ameliabooking/vendor/composer/autoload_real.php' (include_path='.:/usr/share/php') in /www/wp-content/plugins/ameliabooking/vendor/autoload.php on line 5

  •  472
    Isidora replied

    Hi Brittany,
    Thank you for your purchase.

    Sorry for inconvenience,

    It looks like that some files are missing in our plugin.

    My suggestion is to update the plugin manually by following these steps:

    1.) Download zip from this link

    2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3.) Delete existing ameliabooking folder.

    4.) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)

    5.)  Go to WP-admin panel, open Plugins section.

    6.) Deactivate Amelia Plugin, and then activate it again.

    7.) Clear server and browser cache

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  • Brittany Garner replied

    Ok, I was able to upload the plugin, but now I get this error when I go to add in an employee. This shows up when I add in the email address:

    Unable to add data in AmeliaBooking\Infrastructure\Repository\Bookable\Service\Prov


  • Brittany Garner replied

    Can anyone assist with this error ASAP? I'm not able to add a booking form to the website because of this.

  •  472
    Isidora replied

    Hi Brittany,

    Please provide me a temporary WP-admin login and PHPMYADMIN credentials for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  •   Brittany Garner replied privately
  •   Isidora replied privately
  •   Brittany Garner replied privately
  •  472
    Isidora replied

    Hi Brittany,

    My email is [email protected]

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  •   Brittany Garner replied privately
  •   Isidora replied privately
  •   Brittany Garner replied privately
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