HI Julien,
Thank you for your purchase.

Is this only happening on the mobile version or in the desktop also?

Also please let me know if it is ok to make some test appointments to test this out.

Best regards.

Hi 

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

Best regards.

HI Catlion,

It is because you are not owner of this ticket, may I kindly suggest you to open a new ticket with your account and our agents will help you out.

This ticket is owned by Julien Houyet.

Best regards.

HI Julien,

As I can see the notifications are not setup at all in the settings page ( attachment) 

Best regards.

HI Julien,

Ok I run a couple of test now and I can see the the emails are not send if you book from the mobile phone.

Just to be sure , when you remove the script below everything is working fine?

Best regards.

Hi Julien,

Ok the issue might be in the code itself, 

beforeConfirmedBooking

can you please try to use other customization hook for example like

afterConfirmBooking

Best regards.

Hi Julien,

Ok lets try to see what do you want to achieve with the code, as I understand and by the look of it you want to redirect the customer to the google.com after they book an appointment?

and you tried this script

Correct me if I am wrong.

Best regards.

HI Julien,

Sorry looks like the script was not shown.

This one.

window.afterConfirmBooking = function()
{
window.location.href = "https://superbelle.be/merci/";
};

window.afterConfirmBooking = function()
{
window.location.href = "https://superbelle.be/merci/";
};

Best regards.

HI Julien,

Can you please tell me where do you put this code, in some theme files or directly on the page?

Can you please try to put it directly on the page between script tags like you showed in the attachment below.

If this code is in the theme this might be the issue.

Best regards.

HI Julien,

Can you please insert the code in the page directly between

Best regards.

HI Julien,

Sorry it looks like the tags are not visible in this text field.

Between style tags.

Like you put it on your attachment.

Best regards.

Hi Julien,

yes, just like in your attachment 

Here is my example ( attachment)

Best regards.

Hi Julien,

It looks like I made it work.

Can you please check this page and try to book something from your phone and tell me do you receive an email.

This is my result. ( attachment) 

Best regards.

HI Julien,

I tested again on the page that I send you below and I received the email. ( attachment)

Can you please test on this page 

https://superbelle.be/amelia-support/

Best regards.

Hi Julien,

Sorry here is the attachment.

Best regards.

HI Julien,

As I can see there is nothing now on the support page that I created.

Did you made some changes?

Best regards.