We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I want to know if the plugin is capable of blocking users who have previously abused the system for example, book appointments without turning up. And if the plugin can force customers to pay a deposit or percentage of the total cost of the services booked before appointment is confirmed.
Either of this will go a long way in protecting the system from being abused.
I will be glad if you can get back to me ASAP.
Kind regards
Ola
Hi Ola,
Thank you for your interest in our plugin.
Unfortunately we don't have these two features in our plugin at the moment. However, deposit payment are already been requested, and we have added it on our features list here so it would be great if you could vote for this feature. If you are interest I could inform you after we release a version with this feature but I need to be honest to say that we have some more important features before this one, so it will not be in the next updates for sure.
Best regards.