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  Public Ticket #1924279
Version 2.4
Closed

Comments

  •  6
    titusraj started the conversation

    I just updated to version 2.5, but my data & tables is lost, can I please be sent a copy of version 2.4. Maybe the tables can be retrieved. Thanks.

    Thanks


  •   Miloš replied privately
  •  6
    titusraj replied

    Hi Bogdan,


    Thanks, there was a problem when I was deleting the plugin, some error messages, then I hit delete again, it deleted, then I uploaded 2.5, the realised none of the tables were there any longer, I am hosting on wordpress.com, they said they will do a rewind, fingers crossed it works !


    I will try changing to 2.4 to see if any luck, I doubt , but will try .


    Titus

  •  6
    titusraj replied

    That did not work, but the engineers have got 2,4 to work with hopefully that makes it easier with the roll back. I will let you know how we get on.