Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

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Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #1924279
Version 2.4
Closed

Comments

  •  6
    titusraj started the conversation
    March 7, 2019 at 6:15pm

    I just updated to version 2.5, but my data & tables is lost, can I please be sent a copy of version 2.4. Maybe the tables can be retrieved. Thanks.

    Thanks


  •   Miloš replied privately
  •  6
    titusraj replied
    March 8, 2019 at 9:30am

    Hi Bogdan,


    Thanks, there was a problem when I was deleting the plugin, some error messages, then I hit delete again, it deleted, then I uploaded 2.5, the realised none of the tables were there any longer, I am hosting on wordpress.com, they said they will do a rewind, fingers crossed it works !


    I will try changing to 2.4 to see if any luck, I doubt , but will try .


    Titus

  •  6
    titusraj replied
    March 8, 2019 at 9:39am

    That did not work, but the engineers have got 2,4 to work with hopefully that makes it easier with the roll back. I will let you know how we get on.