Hey,

A customer accidentaly cancel his appointment for today at 10. When he canceled I received an email notification with his name but the name of the previous customer that have already canceled this slot. 

I received "Benjamin Monnier, Matthieu Weber
+33658413251, +33668647591
[email protected], [email protected]
pseudo skype : ; 
Phobie et angoisse de la mort et du noir; Angoisse stress panique phobie sociale 
;"

You can see all the names for this slot. But the good customer is matthieu weber, not benjamin.

So my customer, call me to tell me that he made a mistake. So I would to approved this appointment. But impossible Amelia told that maximum capicity is 1. So I can't. Amelia thinks I want to approved the 2 appointment for the same slot. The first customer (that really canceled) and the "good" customer. Hope you understand me.

Can you help me ?

1- By the way, yesterday a customer canceled accidentaly too her appointment. But I couldn't approved because it was too late. How can we do that ?

2- A customer didn't come too. And I can't anymore cancel her slot because it's too late. it's 10:05 and I can cancel it until 9:59