We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1922950
Table linked to google
Closed

Comments

  •  1
    Janzen Edward started the conversation
    March 6, 2019 at 10:01pm

    I have a wpdata-table linked to google. Will this update automatically when I make changes to the Google spreadsheet?

  •  2,576
    Aleksandar replied
    March 7, 2019 at 10:45am

    Hello Janzen.

    Thank you for your purchase.

    Yes, if the table is linked to the Google Spreadsheet it will be updated automatically when you make changes in that file. 

    Although, when using Google Spreadsheets as the data source please note 2 things:

    1. The data is read from the data source every time the page loads, so when your tables are large (more than 2000-3000 cells) this source won’t be the right choice since the page with large tables will load slow, or even crash after reaching a certain size.
    2. There is a cache on the Google side, so when you update the table it might take up to 5-15 minutes to be reflected in wpDataTable.

    Please note: Once you create a table from a Google Spreadsheet, changes in the core file from which a table is created, like:

    • Changing the column’s name,
    • Changing the column’s order,
    • Deleting the column, and
    • Adding a new column.

    are highly not recommended, because the old table will not work, at the moment. If you make any of these changes, please recreate the table again.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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